Terms & conditions
§ 1 GENERAL
All purchases, deliveries and other services take place according to these conditions.
§ 2 PRICES
Prices are valid as of the day of ordering. They are in the online bill. All prices include cost of the item, value added tax, plus shipping costs / C.O.D. charges Express Shipping.Delivery within the EU – Value added taxDeliver to countries outside the EU – no value added tax
§ 3 SHIPPINGBy providing your information and clicking the "order now" button you enter into a binding transaction purchasing the items in your shopping cart. You receive a computer-generated e-mail confirming the order. The purchase contract comes into effect through the written confirmation of purchase on the part of the owner of Culinaris® Küchenaccessoires / Cookfunky. Should an item unexpectedly be undeliverable for reasons not having to do with the owner of Culinaris® Küchenaccessoires / Cookfunky, he has the right to withdraw from the transaction.We are happy to tell you that culinaris.eu can ship to virtually any address in the world and deliver the goods to the delivery address given. Shipping costs for orders from culinaris.eu depend upon the method and option you choose.If you have any questions concerning shipping rates please contact us at:
firstname.lastname@example.org or go to shipping
§ 4 PAYMENT Payment per C.O.D. (delivery only within the EU or Austria)
The items (+ C.O.D. charge) have to be paid (brutto) when the postman hands you out your package. The postman receives the money. In additon the postman receives always a 2 Euro C.O.D. fransfer fee.Klarna (only available in Germany)
Payment upon delivery per Visa- or Mastercard, American Express
easy and safe – follow the instruction while placing your order
For safety reasons - to prevent fraudulent use of credit cards we work together with WorldPay payment solutions (www.worldpay.com If there is an alert given we may ask you to send us (either per fax: 0049 (0) 341 461078-00 or per email: email@example.com) a copy of your credit card and of your pass together with your signature to make sure that you are the owner of the credit card. If you are not the owner of the credit card we may ask for a permisson of the owner that tells you are allowed to use his/her credit card
Payment upon delivery per PayPal
- Easy: You pay easily by simple clicks.
- Fast: The seller receives the money right after you have paid.
- Secure: You shop without sharing financial information with the seller. 100% protection against unauthorized payments sent from your acccount
Payment in advance
We send out the ordered items after receiving the money for the order on the following account:
receiver: Culinaris Küchenaccessoires / Cookfunkybank: Deutsche Bank LeipzigIBAN: DE6686070024045501250SWIFT-CODE / BIC: DEUTDEDBLEG
§ 5 RECLAMATIONS / GUARANTEE
5.1 Reclamations / Guarantee
You agree to advise Culinaris® Küchenaccessoires / Cookfunky immediately of any obvious defect of the goods, including damage during transportation. Please submit notice of damage in written form (email to firstname.lastname@example.org). The guarantee is 2 years (see § 438 Abs. 1 Nr. 3 BGB). Valid complaints of obvious defects, or of other defects within two years of delivery, entitle the customer to repair or replacement of the goods free of charge, according to the wishes of the customer.
If you receive the order and the package is damaged, you must fill out a damage protocol that requires your signature as well as the postman’s signature.
If the sending back of goods to Culinaris Küchenaccessoires® / Cookfunky is not prepaid it will be not accepted (see § 312 Abs. 3 Satz 2 BGB).
5.2 Right of return / of withdrawal
You have the right to take advance of the right of return / of withdrawal of the products you ordered within a two-week period from the day on you received the ordered products (see § 312 Abs. 1 Satz 1, i.V. m. § 355 Abs. 1 Satz 2, § 356 Abs. 2 Satz 2, § 357 Abs. 3 BGB). Within Germany we offer you to pick up the products you want to return. Please contact us in advance:
Reclamations / returns / withdrawals to:
Culinaris Logistikzentrumattn.: Herrn Bischoff
Tel.: 0049 (0) 341 461078-00
Fax.: 0049 (0)341 461078-29
§ 6 OWNERSHIP
The shipped items are property of Culinaris® Küchenaccessoires / Cookfunky until they are fully paid.
§ 7 LEGAL INFORMATION
The legal domicile is for all lawsuits concerning the contract Leipzig. The German law is valid for all lawsuits between Culinaris® Küchenaccessoires / Cookfunky and the contract partner, also for foreign customers. Contractual language is German.
§ 8 Participation in the online dispute resolution program
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. We are obliged to participate in this program. You can find the Online Dispute Resolution website here.
Our email for consumer complaints is email@example.com
§ 9 Purchase on account and financing with Klarna (only available in Germany)
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the purchase of an invoice and installment purchase as a payment option. Please note that purchase on account and installment purchase are only available to consumers and that payment must be made to Klarna. The use of these payment methods still requires a positive credit check.
Klarna Purchase on account
The payment period is 14 days from dispatch of the goods / the ticket / or, in the case of other services, the provision of the service. The complete terms and conditions for the invoice can be found here.
With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (or at least € 6.95) or under conditions otherwise specified in the cash register. The payment in installments is due at the end of the month following the submission of a monthly bill by Klarna. For more information on installment purchase, including the terms and conditions and European standard consumer credit information, click here.
Klarna Data Protection
For more information about Klarna click here: www.klarna.de
Klarna gerneral terms and conditions, company- and cooperate body number: 556737-0431